Refund policy
We want you to love your Fit N Sprint purchase. If you're not completely satisfied, you may request a return within 14 days of receiving your order.
How to Start a Return Before sending anything back, you must contact us first at fitsprint.store@gmail.com so we can provide you with the correct return address and instructions. Returns sent without prior authorisation will not be accepted.
Eligibility
- Return request must be made within 14 days of delivery
- Item must be in its original condition, unused, unworn, with tags, and in its original packaging
- Proof of purchase required
Refunds Once your return is received and inspected, we'll notify you whether it's approved. If approved, we'll process a full refund to your original payment method within 5–10 business days. Please note it can take extra time for your bank or card provider to post the refund.
Return shipping If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain items cannot be returned, such as personal care goods that have been opened or used, for hygiene reasons. Please get in touch if you have questions about a specific item. Sale items and gift cards are not eligible for return.
European Union 14 day cooling off period If merchandise is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason, without justification. Your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging — and you'll need proof of purchase.
If more than 15 business days have passed since we've approved your return, please contact us at fitsprint.store@gmail.com.